- How do I check my order status or view my order?
You will be able to check the status and details of your current and previous orders by visiting My Account > Orders after you log in or input your order number in Home page left side bar without log in.you will get a E-mail for tracking.
- I’m having trouble placing my order, what can I do?
If you are experiencing issues with your order, our Customer Service Team are here to help you. Please contact us [email protected]
- Can I change my order?
No, we currently do not allow you to make changes once an order has been placed at customer side,we suggest you contact us to confirm if it's possible do it or make a new order directly.we will ship all your latest orders together.
- Can I cancel my order?
You may cancel your order before payment by posting comments on contacting Our Sales Team at [email protected] or Live Support. Otherwise, if you do not make a payment within 48 hours, we will automatically change your order status to “Canceled”.
- Why was my order canceled?
We require a payment within 48 hours of placing an order. Our system will automatically cancel your order if a payment was not received within two day.